Privacy Policy

 

Introduction

USA Energy Providers (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of every individual who visits our website or uses our services. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have regarding your personal data. By using our website or engaging our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you interact with our website, fill out a form, or contact our team:

Personal Identification Information:

  • Full name
  • Email address
  • Phone number
  • Billing and service address

Technical & Usage Information:

  • IP address and browser type
  • Pages visited and time spent on site
  • Referring website or search engine
  • Device type and operating system

Communication Information:

  • Messages submitted through contact or quote forms
  • Emails and phone call records with our support team
  • Feedback and survey responses

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and service requests promptly
  • To provide, schedule, and manage the energy services you have requested
  • To send service confirmations, appointment reminders, and updates
  • To process payments and maintain accurate billing records
  • To improve our website, services, and customer experience
  • To comply with applicable federal, state, and local legal obligations
  • To send promotional communications, where you have given consent

We will never use your personal information for any purpose not listed above without your explicit consent.

3. How We Share Your Information

USA Energy Providers does not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service Partners: Licensed technicians or subcontractors engaged to fulfill your service request, who are bound by confidentiality agreements
  • Payment Processors: Secure, PCI-compliant third-party payment platforms used to process transactions
  • Legal Compliance: When required by law, court order, or government authority
  • Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small text files stored on your device that help us remember your preferences and understand how visitors use our site.

You may disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain features and functionality of our website.

5. Data Security

We take the security of your personal information seriously. We implement industry-standard technical and organizational measures — including SSL encryption, secure servers, and access controls — to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When your data is no longer required, it is securely deleted or anonymized.

7. Your Rights

Depending on your state of residence, you may have the following rights regarding your personal information:

  • The right to access the personal data we hold about you
  • The right to request correction of inaccurate or incomplete data
  • The right to request deletion of your personal data
  • The right to opt out of marketing communications at any time
  • The right to data portability where technically feasible

To exercise any of these rights, please contact us at: contact@usaenergyproviders.pro

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately at contact@usaenergyproviders.pro and we will take steps to delete that information promptly.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us: